Droid repair FAQs
When it comes to replacing a cracked phone screen, there are a few things you need to know.
We’ve got the answer to your most common questions about how to fix a cracked screen, from buying the right repair kit to choosing the best screen replacement.1.
How much do I have to pay?
Motorola phones often come with a “screen replacement” service.
This service is essentially the same thing as replacing the phone’s screen.
It involves replacing the screen, replacing the battery, and replacing the micro-SIM card.
In the U.S., this service is covered by your phone carrier.2.
Do you have to call the repair center?
If your phone is damaged, you’ll likely need to call a local repair center to have it replaced.
This is usually free and it will help you get the repair process done in less than an hour.3.
What are the parts you need?
If you’re going to go through the hassle of replacing the phones screen, you’re likely going to need to go to a reputable shop that has the correct parts for the job.
You’ll also need a repair kit.
This should include the necessary tools, including a drill, socket, screwdriver, screw driver, a pliers, a screwdriver and some screws.4.
Do I need a replacement screen?
Your phone should be covered by the “screen repair” warranty.
Motorola’s terms of service say that “when a product is defective, it is the responsibility of the consumer to return it within thirty (30) days.”
The “back” button on your phone will show you the “Displayed Disclaimer” box when you’re prompted to return your phone.5.
What if my phone doesn’t have a “back button”?
Your phone won’t have the “back,” “home,” “end” and “next” buttons on the screen.
If your phones back button is missing or is on the back, you won’t be able to turn it on or off.
You may need to replace the screen entirely.6.
Will the repair work if I don’t have my phone with me?
Yes, your phone may be covered under this warranty, but if you don’t carry it with you, the service will not work.
You will need to bring your phone in with you when the repair is performed.7.
How can I repair a broken screen?
To repair a cracked or scratched screen, your best bet is to order the right part.
Most of the screens on phones have micro-SD cards, which can be repaired with a MicroSD card.
However, if you have a Micro-SIM Card, you will have to use the phone carrier’s micro-SMS service to receive the phone.
The company will charge you $20 for the service and a $15 service fee.8.
Can I get a refund for my damaged phone screen?
You can return the damaged phone to Motorola for a full refund.
The phone manufacturer will replace the damaged screen.9.
What happens if I get damaged from the repair?
If the screen is damaged in transit or if you get a damaged screen from the service, you can return your damaged phone for a replacement or refund.
You must return your repaired phone within three (3) business days.10.
Is it OK to return damaged phones to Motorola?
If a damaged phone has been returned to Motorola because it has a micro-SEP or micro-CARD chip, the phone can be returned to you for a new SIM card.
If you have the correct micro-NAND chip, you may be able get a replacement SIM card without the carrier needing to charge you for the repair.
You should check with your carrier to make sure they have the right SIM card for the phone you’re trying to repair.11.
Can you get an email or SMS reminder to return my phone?
Motorola is able to send an email reminder to customers when a replacement is available.
However it doesn’t mean that your phone won:A.
Returned to Motorola immediately.
Return to you within 30 days after the repair has been completed.11a.
How do I return a phone if it’s damaged?
Motorola sends a text or email reminder when a phone is in the care of Motorola to remind you to return the phone within 30 calendar days.
You’re not required to return a damaged Motorola phone to the company for repair, but you are expected to do so.
If a phone has a MicroSEP chip, there’s no notification.11b.
When does a phone need to be returned?
The phone needs to be back to Motorola within three business days after it was damaged.12.
Do Motorola phones have to be in good repair?
You should always check with Motorola to make certain that a damaged or defective Motorola phone is being serviced properly.
Motorola has a service manual that is helpful in finding out if your phone needs a repair.13.
How long does a repair take?
The average repair time for a phone with a