Sprint phone repair centre is now a Sprint store
SANTA CLARA, Calif.
— Sprint has opened a phone repair and service centre in Santa Clara, Calif., and the company is also offering a $20 refund on the phone’s original retail price, a spokeswoman for the company said Friday.
The facility, called Sprint Repair, is a joint venture between Sprint and a group of small businesses, including two that sell mobile phone repair parts.
It will operate from 10 a.m. to 5 p.m., Monday to Friday, and is open to Sprint customers.
Sprints spokeswoman Amy Farr said the phone is being repaired to a “stainless steel” surface, which means the phone will be replaced with a brand new one.
Farr said she did not know if the phone would be returned to its original retail cost.
If you have questions about Sprint repair or service, you can call Sprint Repair at 1-800-859-9100.
“Sprint is proud to serve the San Francisco Bay Area, and we’re excited to help our customers get the best service they deserve,” Sprint said in a statement.
In a statement, the San Jose Mercury News said the company’s move is aimed at “enhancing the customer experience at the service center.”
The company said the centre will be open from 5 p,m.
– 9 a.M. on weekdays and 9 a,m.-5 p.
M on weekends.
Its phone repair centres are located in several California cities including Santa Clara.
The company will also offer free phone repairs at other Sprint locations, including at a Sprint service centre near San Jose and at the company headquarters in Burbank.
At the service centre, customers can choose to receive a free phone repair kit, a $10 prepaid credit for phones with a damaged battery or screen, or a $30 service charge for phones that have a damaged phone battery or the screen.